Last updated: 24h January 2024
This Privacy Policy describes the policies and procedures on the collection, use and disclosure of Your information with Mr Ardeshir Vahidi and tells You about Your privacy rights and how the law protects You.
Your Personal data is used to provide and improve your care. You agree to the collection and use of information in accordance with this Privacy Policy.
1.2 Interpretation and Definitions
1.3 Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.4 Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access the services.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mr Ardeshir Vahidi.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: United Kingdom
- Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of Mr AArdeshire Vahidi. It refers to third-party companies or individuals employed by Mr Vahidi to facilitate his services, to provide the Service on behalf of the Company, to perform services related to the Service or to assist Mr Ardeshir Vahidi in analysing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Psychoaesthetics.co.uk or Transgendercare.co.uk, accessible from https://psychoaesthetics.co.uk or https://transgendercare.co.uk
- You means the individual accessing or using the Service, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1.5 Collecting and Using Your Personal Data
Types of Data Collected
1.6 Personal Data
While using the Service, We may ask You to provide Mr Ardeshir Vahidi with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, City, County, Province, Postal code.
- NHS Number
- Usage Data
- Proof Of ID for consultations
- Next of Kin
- Medical reports and history
- Medical images and scans
- Referral letters and assessments
1.7 Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, The Service may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
The Service may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
1. 8 Tracking Technologies and Cookies
The Service uses Cookies and similar tracking technologies to track the activity on the Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse the Service. The technologies used may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of the Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, the Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Service, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. The Service uses both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: The Service
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and the Service only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: The Service
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies
Type: Persistent Cookies
Administered by: The Service
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
1.9 Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Mr Ardeshir Vahidi through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests..
Your personal information may be shared in the following situations:
- With Service Providers: Your personal information may be shared with Health Service Providers for your care under the hospitals where Mr Ardeshir Vahidi practices to facilitate your surgery and care.
- With Your consent: Your personal information may be shared for any other purpose with Your consent.
1.10 Retention of Your Personal Data
Your Personal Data will only be retained for as long as is necessary for the purposes set out in this Privacy Policy. Your Personal Data will be retained and used to the extent necessary to comply with legal obligations (for example, if it is a requirement to retain your data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.
Your data will be retained for Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or there is a legal obligation to retain this data for longer time periods.
1.11 Transfer of Your Personal Data
Your information, including Personal Data, is processed in any other place where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your county, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
Mr Vahidi will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
1.12 Delete Your Personal Data
You have the right to delete or request the deletion of the Personal Data that has been collected about You.
The Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact the Service to request access to, correct, or delete any personal information that You have provided.
Please note, however, that some data must be retained if there is a legal obligation or lawful basis to do so.
2 Disclosure of Your Personal Data
2.1 Law enforcement
Under certain circumstances, it may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
2.2 Other legal requirements
Your Personal Data may be disclosed in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Mr Ardeshire Vahidi or the hospitals where you are treated.
- Prevent or investigate possible wrongdoing in connection with your care.
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
2.3 Security of Your Personal Data
The security of Your Personal Data is important, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. The data collected is securely stored with commercially acceptable means to protect Your Personal Data, There is no 100% guarantee of its absolute security.
2.4 Children’s Privacy
Mr Ardeshir Vahidi does not address anyone under the age of 18. The Service does not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Personal Data, please contact the Service. If the Service becomes aware that a collection of Personal Data from anyone under the age of 18 without verification of parental consent, Steps will be taken to remove that information from the servers
2.5 Links to Other Websites
The Service may contain links to other websites that are not operated by the Service. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
2.6 Changes to this Privacy Policy
The Privacy Policy may be updated from time to time. You will be notified of any changes by posting the new Privacy Policy on this page.
The Service will let You know by a prominent notice on the Service and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
2.7 Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Telephone: 0208 1291 299
Psychoaesthetics Limited
85 Great Portland Street,
First Floor,
London,
W1W 7LT
Company number 10206516
Issued by: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
